Privacy Policy

Last Updated: 11 June 2026

1. Privacy Policy Overview

1.1. Scope of Processing: This Privacy Policy outlines how your personal data is collected, used, and shared when you visit our Website, purchase Virtual Items, or manually submit information through our platform.

1.2. Your Privacy Rights: This document also contains important disclosures regarding your legal privacy rights and protections.

1.3. Data Controller: The Data Controller is TEKKUBEE LTD, a corporate entity organized and existing under the laws of the United Kingdom, bearing corporate registration number 17241624. Registered address: 128 City Road, London, EC1V 2 NX, United Kingdom. Contact email: general@tekkube.com. Website: https://www.tekkube.com/

2. Types of Personal Data We Collect

2.1. Account Registration & Management: To create an account, you must provide your personal email address, and a unique password. We process this data to set up your account, manage your profile, and maintain security. We also use technical tools to verify your location. If this data shows anomalies or reveals access from a restricted country, we may deny account creation or cancel your orders. Legal Basis: Performance of a Contract.

2.2. Identity Verification & Compliance: To maintain accurate records, we may require you to submit verification documents, such as a national ID, purchase receipts, authorization of representation, or secondary contact information. You must provide these high-resolution copies within three (3) business days. Failure to do so allows us to reject your registration or cancel your purchase, with any paid funds returned to the original payment source. Legal Basis: Legal Obligation and Legitimate Interest.

2.3. Marketing & Promotional Content: With your explicit consent, we will send you newsletters, promotional offers, and marketing updates. To personalize these messages, we track your preferred contact channels, marketing preferences, and engagement with our ads and products. You can opt out at any time. Legal Basis: Consent.

2.4. Usage Data & Platform Analytics: We collect technical info on how you interact with our platform, including your IP address, browser type, visited URLs, timestamps, session length, and unique device IDs. We use this data to run and improve our services, analyze trends, and monitor network security. Legal Basis: Legitimate Interest.

3. Your Data Privacy Rights

3.1. Applicable Legal Framework: If you live in the European Union or the United Kingdom, your data is protected under the GDPR, UK GDPR, and the Data Protection Act 2018, which grant you specific legal rights.

3.2. Right of Access and Confirmation: You have the right to ask if we are processing your personal data. If we are, you can request access to that data along with information about: why we use it, the categories of data involved, who we share it with, and how long we plan to store it.

3.3. Right to Data Portability: You have the right to receive your personal data in a structured, commonly used, and machine-readable format. You can transfer this data to another company without restriction, provided that our processing is automated and based on your consent or a contract.

3.4. Withdrawing Consent: You can cancel your consent for data processing at any time. Withdrawing your consent will not make any processing we did before your request unlawful.

3.5. Verification Requirements: We will provide copies of your data only after you successfully verify your identity and if doing so does not violate the privacy rights or freedoms of others.

3.6. Right to Erasure (Right to be Forgotten): You can request that we delete your personal records without delay if: the data is no longer needed, you withdraw your consent and we have no other legal reason to keep it, you object to the processing and we have no overriding legal grounds to continue, the data was handled unlawfully, or deletion is required by law.

3.7. Right to File a Complaint: You have the right to file a formal complaint with a data protection authority. This can be in the EU Member State where you live, work, or where the issue happened. UK residents can file complaints directly with the Information Commissioner’s Office (ICO).

3.8. How to Exercise Your Rights: To use any of these rights, please send a formal request to our customer support team using the email address listed in this policy.

4. Cookies and Tracking Technologies

4.1. Consent Framework: We automatically store cookies on your device if they are strictly necessary for the Website to function. For all other types of cookies, we require your explicit permission. You can change or withdraw your consent at any time via our Cookie Settings.

4.2. Data Use Limitations: We only use cookie data for its original purpose unless we notify you of a new, unrelated purpose with a valid legal basis. Where required or permitted by law, we may process data without your knowledge or consent.

4.3. Cookie Classifications:

4.3.1. Marketing: Marketing cookies are used to track visitors across websites. The intention is to display ads that are relevant and engaging for the individual user and thereby more valuable for publishers and third party advertisers.

4.3.2. Statistics: Statistic cookies help website owners to understand how visitors interact with websites by collecting and reporting information anonymously.

4.3.3. Preferences: Preference cookies enable a website to remember information that changes the way the website behaves or looks, like your preferred language or the region that you are in.

4.3.4. Necessary: Necessary cookies help make a website usable by enabling basic functions like page navigation and access to secure areas of the website. The website cannot function properly without these cookies.

4.4. Third-Party Cookies: Managed by external partners outside our direct control, primarily for analytics and targeted advertising. Third-party analytics help us optimize the platform, while advertising cookies display tailored ads on external sites. These tools are governed entirely by the privacy policies of their respective providers.

4.5. Cookie Lifespan: Session cookies delete automatically when you close your browser. Persistent cookies stay on your device for a set period or until manually removed.

4.6. Local Storage: HTML5 mechanisms used to save data directly in your browser's cache. This optimizes site performance, increases loading speeds, and remembers your preferences across sessions.

4.7. Pixel Tags and Web Beacons: Tiny graphics used to track when a user visits our Website or opens an email.

5. Data Retention Periods

5.1. Retention Standard: We retain personal data only for as long as necessary to fulfill the purposes outlined in this Privacy Policy, in strict compliance with the UK GDPR, EU GDPR, and other applicable data protection laws.

5.2. Specific Retention Schedules:

5.2.1. Communication Data: Maintained for up to two (2) years to maintain service quality, resolve disputes, and assist with potential legal matters.

5.2.2. Analytics Data: Stored for up to twelve (12) months to monitor platform performance, evaluate security trends, and analyze traffic metrics.

5.2.3. All Other Personal Data: Retained for the active lifespan of the customer’s account, plus an additional three (3) years following account closure.

5.3. Extended Retention Exceptions: Data may be preserved for longer periods if required to defend our legitimate interests, manage active or anticipated legal disputes, or satisfy statutory legal obligations.

6. Data Sharing, International Transfers and AI Processing

6.1. Third-Party Data Processors: We may share personal information with external vendors who perform services on our behalf, such as cloud hosting providers, AML/KYC verification services, and professional advisors (including legal counsel and auditors). We remain responsible for ensuring your data is kept secure during these engagements.

6.2. Payment Processing: All payment card transactions are handled directly by PCI-DSS compliant payment gateways. We do not store or collect your full payment card details.

6.3. International Data Transfers: We may transfer personal data across borders to affiliates, partners, or third parties. Data originating in the European Economic Area (EEA) may be transferred to countries outside the EEA. These transfers are protected by European Commission-approved Standard Contractual Clauses (SCCs), other legally recognized mechanisms (such as binding corporate rules), or your explicit consent.

6.4. Business Transfers and Legal Requests: In the event of a merger, acquisition, bankruptcy, or asset sale, your personal data may be transferred as part of the business assets. We also reserve the right to disclose data to comply with legal obligations, enforce our terms, fight fraud, and protect the safety of our users.

6.5. Cross-Device Tracking: With your consent, we work with third-party partners to map and analyze user behavior across different devices using statistical models. This helps us maintain platform security, measure ad performance, and deliver personalized marketing.

6.6. Anonymized Data: We aggregate and anonymize data to track broad user trends and optimize our services. Because this data does not identify individuals, it may be shared or commercialized without restriction.

6.7. Automated Decisions and AI: Automated Decision-Making (ADM) that carries legal or significant impact will only be used if it is required to fulfill a contract, authorized by law, or based on your explicit consent. We use ADM to suggest services, apply restrictions for prohibited behavior, and prevent chargeback fraud. Additionally, AI chatbots may handle customer support, and AI tools may provide text suggestions or translations through trusted partner networks. You have the right to request human review of any automated decisions by contacting customer support.

6.8. Independent Controllers: If you voluntarily provide your data directly to a third party, they act as an independent data controller. We are not responsible or liable for data processed under their separate privacy policies.

7. Data Security and Risk Disclaimers

7.1. Encryption and Software Security: The Platform utilizes 256-bit SSL encryption to secure all customer data transfers. We also systematically apply modern software patches and defensive configurations to guard against emerging security vulnerabilities.

7.2. Server and Physical Safeguards: Our server environment undergoes automated diagnostic scans every day to protect against unauthorized access and malicious exploits. Furthermore, our hardware is housed inside a physically secured facility to prevent unauthorized entry.

7.3. Security Limitations and Disclaimer: While we actively enforce administrative and technical controls to safeguard your personal information, the User acknowledges that internet-based data transmissions are never entirely secure. Because no server can be fully guaranteed against penetration or data interception, the Company takes extensive protective steps but cannot offer an absolute warranty of total data safety.

8. Policy Modifications and Updates

8.1. Right to Amend: The Company reserves the right to modify, change, or update this Privacy Policy at any time, at its sole discretion, without prior notice. All changes become legally binding and effective immediately upon being posted to this page.

8.2. Tracking Changes: The "Last Updated" date at the top of this document indicates when the most recent revisions were made. If we make material changes that significantly affect your rights, we will make reasonable efforts to notify you, such as by email or through a prominent notice on our Website.

8.3. Continued Use: Your continued use of the Website or Services after any updates are published constitutes your official acceptance of the revised Privacy Policy. We highly recommend reviewing this document periodically to stay informed of our current terms.